SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you buy something from our store, as part of the buying and selling process, we collect the personal information that we
You give such as name, address and email.
When you browse our store, we also automatically receive the internet protocol address of your computer (IP)
in order to provide us with information that helps us to know about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment, or make a return, we imply that you accept collection and use for that specific reason only.
If we ask you for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If after accepting you change your mind, you can withdraw your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at email@example.com or writing to: Hipnos and Nicte
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.
Your data is stored through Shopify's data warehouse, databases and the general Shopify app. Your data is stored on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card details. It is encrypted through the Standard Data Security of the Payment Card Industry (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is completed, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards established by PCI-DSS as indicated by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.
For a clearer view, you may also want to read the Shopify Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD PARTY SERVICES
In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read the privacy policies so that you can understand the way in which your personal information will be handled.
In particular, remember that some providers may be located or have facilities that are in a jurisdiction other than you or us. So if you want to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.
As an example, if you are in Canada and your transaction is processed by a United States-based payment gateway, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy policies.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure there is no improper loss, misuse, access, disclosure, alteration, or destruction of it.
IF you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry accepted standards.
Here is a list of cookies that we use. We list them so you can choose whether you want to choose to remove them or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue selling products to you.
SECTION 9 - TEXT MARKETING AND NOTIFICATIONS
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU”. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
QUESTIONS AND CONTACT INFORMATION
If you want to: access, correct, amend or delete any personal information that we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer firstname.lastname@example.org or by co-post to Hipnos and Nicte Home
[Re: Privacy Compliance Officer]